Key things to think about when starting a new community or adding your groups to Communities on WhatsApp.
Empower and collaborate with your admins and members to build and maintain a rewarding community experience.
See how people from across various sectors are using WhatsApp to grow their communities.
WhatsApp Communities connect related groups under one umbrella so admins can easily organize group chats, reach everyone at once through the announcement group, and have focused and meaningful conversations.
Here on the Communities Learning Center, you’ll find the information you need to help you become a great admin and build a safe space to connect, share experiences, and contribute to a common purpose.
Learn how your leadership and collaboration with your admins sets the foundation for a positive community culture that embraces diversity, champions respect, and brings out the best in your members.
WhatsApp Communities empower admins with tools to support their members and make it easier to organize related Groups under one umbrella.
We also share real stories of how leaders in different sectors are already using Communities.
It’s important to remember that the guidance provided here is not exhaustive, and may not directly apply to all communities. Always consider your specific needs and situation, and be ready to take different actions that may be more suitable for your community.
Key things to consider when starting a new Community or organizing existing Groups in a WhatsApp Community.
Understand your audience and the importance of clearly defining your Community’s purpose. Think about the role of your admins.
A private and safe Community starts with clear rules to communicate how you want members to interact with each other.
Tips and tools to define and assign roles and responsibilities across your admin team.
Learn how to encourage meaningful interactions by seeking member feedback, messaging creative content, and keeping your Groups relevant.
Collaborate with admins and members to build and maintain a rewarding community experience.
Work with your admin team to enforce rules and educate members on how to deal with misinformation, hoaxes, bullying, and harassment.
Guide your team on how to manage conflict with empathy, and encourage diversity of opinion and healthy disagreement.
Communicate regularly to make sure members understand your Community rules.
Build a strong admin team with diverse skills, and share responsibilities and the workload fairly, to keep your admins enthusiastic and motivated.
See how organizers are using WhatsApp Communities to make a difference in the world.
This Community builder created a strong support network for Black/African single moms adapting to a new life in Germany.
A movement to combat stunting in Indonesian children has become an effective Community, connecting healthcare workers across the archipelago.
This Community builder helps young women nurture well-adjusted and academically outstanding children.
These Indonesian fans built a lively Community - supporting social causes that positively impact livelihood, mental health, and the environment.
Profiles of community builders from across the globe who have helped shape the WhatsApp Communities experience.