HubSpot Sales Hub Reviews & Product Details

Everything continues to tie together nicely in a concise mapping of your customer's journey.

You can track even the most complex enterprise industrial sale via Hubspot - multiple stakeholders (I do 5 to 15 buyer comittee sales on it), complex budget approval cycles, long lists of contacts to nurture, large pipelines (~~100 deals, ~~50M per rep).

Sales Engagement requires a lit bit of effor to build but otherwise you can do the work and get it going.

Oh and the new Sales Workspace is Baller!!! The new Tasks queue and execution are also Baller!!! And the new Breeze AI helps a lot with note taking and Next Step evaluation.

Oh and the coaching playlists and standard sales reports are amazing - Forecasting has never been better, nor keeping in touch with reps's strengths and weaknesses. Review collected by and hosted on G2.com.

One tradeoff of the increasing value we are getting for the platform is tthat the unopinionated a way (too modular) that the features are beign released in makes using the platform veeeeeeeeeeery complex.

I for once can no longer handle the Sales Ops of my CRM as a Sales Manager - without a dedicated Sales Ops I'm toast even for simple things like dashboarding - so yes there's added overhead in the platform nowadays.

I'd say its great if you're over 10M in revenue but not before that unless your business's gross margin is over 60% then you can splurge on a small sales ops squad and make a ton of bang for your bucks.

Brazil only concerns: no cellphone numbered VoIP makes it a pain to log calls Review collected by and hosted on G2.com.

I appreciate the intuitive user interface and the convenience of filters in HubSpot Sales Hub, which greatly facilitate tracking customer activities and managing emails. The seamless backend integration is a significant aid in creating sequences and conducting A/B testing. The setup process is straightforward, supported by helpful customer service representatives and video documentation. Additionally, the email sequence feature is quite effective, allowing for workflow automation through triggers based on email interactions. This functionality is particularly useful for efficiently managing tasks like calls. Review collected by and hosted on G2.com.

I find that HubSpot Sales Hub could greatly benefit from incorporating more AI features. Specifically, I'd like AI capabilities that help with productivity by assisting in product activity channelization, beyond just forecasting. The ability to manage timely follow-ups, especially in scenarios involving large data sets where follow-ups might be overlooked, would be immensely helpful. Review collected by and hosted on G2.com.

It allows sales teams to track leads, automate outreach, and manage pipelines. The built-in email tracking and scheduling tools are incredibly helpful for staying on top of follow-ups, and the reporting features give clear visibility into performance metrics without needing a data analyst. Plus, the automation capabilities like sequences and workflows help sales team to save time and stay consistent in their outreach. It's a powerful tool for scaling sales. Review collected by and hosted on G2.com.

Although HubSpot integrates with many platforms, some third-party tools may require workarounds or lack deep functionality, especially for niche use cases. Review collected by and hosted on G2.com.

HubSpot Sales Hub distinguishes itself for several important reasons, and I’d like to highlight what I consider its strongest features. First, the platform is extremely user-friendly, with an intuitive and thoughtfully designed interface. This makes it easy for even non-technical sales teams to get started quickly, without facing a steep learning curve.

Another major advantage is its integration with HubSpot CRM. Because Sales Hub is part of the broader HubSpot ecosystem, it connects effortlessly with marketing, customer service, and CMS tools. This seamless integration provides a unified view of customer data, which is invaluable for managing the entire customer journey.

The automation and efficiency tools are also impressive. With features like email sequences, task automation, and workflow triggers, sales representatives can save significant time and concentrate on high-value activities rather than repetitive manual follow-ups.

Email tracking and templates are particularly useful as well. The ability to see when prospects open or click on emails, combined with access to effective templates and the option to personalize outreach at scale, greatly enhances engagement rates.

Reporting and analytics are another strong point. The dashboards are clean, customizable, and offer real-time insights into pipeline performance, deal velocity, and team productivity.

Finally, HubSpot’s scalability stands out. Whether you’re a startup or a large enterprise, the platform adapts to your needs, making it flexible enough to support both small teams and complex sales organizations. Review collected by and hosted on G2.com.

Adaptation: While the platform offers a wide range of features, it can be challenging to set up and customize without adequate training or support.

Feature Limitations: Certain aspects, such as reporting, recurring revenue tracking, and quoting tools, do not offer much flexibility. Review collected by and hosted on G2.com.

It is easy to make a list of things to do each day. Activities that allow me to build and grow relationships with my customers. It's my Rolodex of the future. We use HubSpot daily, it's become a powerful team for my team and I. Review collected by and hosted on G2.com.

Wow. There is so much to learn. So it's not really HubSpot that I dislike, just so complex that it's easy to lose sight of what is most important. An academy is provided to help ease implementation it's just more general and some times not specific enough. Review collected by and hosted on G2.com.

HubSpot Sales Hub is very user-friendly and makes it simple to manage pipelines, track deals, and automate repetitive tasks. The integration with email and CRM is seamless, which helps in personalizing outreach and improving follow-ups. I also like the detailed reporting dashboards that give clear insights into sales performance and team productivity. The ease of implementation and the wide range of features make it suitable for both small teams and growing businesses. I have been using it on a daily basis, and this helps me keep track of each customer and lets my team provide better customer support. Review collected by and hosted on G2.com.

While the core features are excellent, some advanced functionalities are locked behind higher-tier plans, which can get expensive for smaller organizations. At times, customization options for reports and workflows feel a bit limited compared to other tools. Additionally, the mobile app could be more responsive and feature-rich to match the desktop experience. Review collected by and hosted on G2.com.

As a daily user, What I like best about HubSpot Sales Hub is how it acts like the nerve center of my sales workflow. Instead of jumping between tools, it pulls everything together — from my AI call notes in CloudTalk to my Google Calendar meetings — and makes it instantly available in one place. I’m not just saving time every day; I’m also walking into every conversation better prepared because all the context I need is already waiting for me inside HubSpot. Its easy to implement & Support is great as well. Review collected by and hosted on G2.com.

What I dislike about HubSpot Sales Hub is that while the integrations and automation are fantastic, some of the advanced customization options can feel a bit limited unless you’re on a higher-tier plan. It would be great if more flexibility was available out of the box without needing add-ons or workarounds. Review collected by and hosted on G2.com.

I use HubSpot a lot. To be quite honest, "a lot" is still a little by how much I use this platform. As an active user who creates deals and quote, it has saved me a lot of time. Not only you send quotes to client, but also track each stage of the deal. The mind-blowing it's the follow ups. With so much in mind, it's easy for things to slips, but with HubSpot, I get reminders to check -in internally and with clients.

I'm all about AI, automations and innovations, so I appreciate a platform that can offer me all three. You can take advantage of integrations and many more cool features. So the final question, is it worth the hype?

Yes, if you're into innovations, data reports and integrations, then the answer is yes. And their Customer support replies fast. Review collected by and hosted on G2.com.

You need to grand permission for every little detail. It can be a bit annoying as this is not limited to the user roles, therefore you need to give permissions for level access individually depending on the tab. Review collected by and hosted on G2.com.

HubSpot Sales Hub is super easy to use. The layout is simple and everything is easy to find. Even if you’re not good with tech stuff, you can still manage your sales, keep track of deals, and set up automation without any hassle. It keeps all my customer info in one place and helps me see how my sales are going. I also like that it connects easily with my email and other tools I already use. It really saves me time and makes my work a lot easier. I’d definitely recommend it! Review collected by and hosted on G2.com.

Sometimes, the contact and deal information doesn’t sync automatically, which can cause mistakes. Setting up advanced features or workflows takes some time to figure out. Review collected by and hosted on G2.com.

From experience with more "traditional" products, Hubspot is by far the best comprehensive CRM, Sales, Marketing, and Service solution available on the market. Its automation model allows for building complete marketing, sales, and service processes. Review collected by and hosted on G2.com.

I believe the mobile APP still has opportunities, integrate natively with messaging tools like WhatsApp and Telegram and integrate it into the conversation module. Review collected by and hosted on G2.com.