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Study & Work Abroad Guide

Here are the key points I would make about improving cross-cultural project teams: - Get feedback from all team members to understand strengths and weaknesses - Provide immediate training for all members to improve cultural awareness - Arrange face-to-face meetings if possible for members to better understand each other - Consider moving problematic members to new teams as a last resort - Organize ongoing training for current and future cross-cultural teams The focus should be on open communication, cultural understanding and training to resolve issues and delays in these important project teams.

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0% found this document useful (0 votes)
253 views31 pages

Study & Work Abroad Guide

Here are the key points I would make about improving cross-cultural project teams: - Get feedback from all team members to understand strengths and weaknesses - Provide immediate training for all members to improve cultural awareness - Arrange face-to-face meetings if possible for members to better understand each other - Consider moving problematic members to new teams as a last resort - Organize ongoing training for current and future cross-cultural teams The focus should be on open communication, cultural understanding and training to resolve issues and delays in these important project teams.

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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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UNIT 7:

Working abroad
Ask and answer the questions in pairs.
1) Would you like to work or study abroad?
Why? / Why not?
2) If you went to work or study abroad, which country would
you choose? Why?
7.1. Global work cultures (pages 68, 69)
Vocabulary
-relocate (verb) = (especially of a company or workers) to
move or to move sb/sth to a new place to work or operate
Ex: The firm may be forced to relocate from New York to
Stanford.

-etiquette (noun) [U] /ˈet.ɪ.ket/ = the formal rules of


correct or polite behaviour in society or among members
of a particular profession: quy tắc xã giao, nghi thức xã
giao
7.1. Global work cultures (pages 68, 69)
Vocabulary
-working practices (plural noun) = the way that work is
usually done in a particular company or organization

-reserved (adj) = (of a person or their character) slow or


unwilling to show feelings or express opinions:
kín đáo; dè dặt
7.1. Global work cultures (pages 68, 69)
Vocabulary
-nuance (noun) /ˈnjuː.ɑːns/ = a very slight difference
in meaning, sound, colour or sb's feelings that is not
usually very obvious

-abrupt (adj) = speaking and acting in a way that seem


unfriendly and rude: cộc lốc, thô lỗ
----
Discuss the questions in pairs.

1) What are the advantages and disadvantages of studying


abroad?
2) If you were going to study abroad, what would you do to
prepare?
Suggested answers:
1) Benefits of Studying Abroad:
-Improve your language skills.
-Enhance your network. ...
-Learn about new cultures and perspectives.
-Develop your confidence.
-See the world.
-Discover career opportunities abroad. / -Better job opportunities.
-Impress employers.
Suggested answers:
1) Disadvantages of Studying Abroad:
-Language barriers (--> Difficulty in communicating with
people) and culture shock (--> More social pressure).
-You are on your own / You are alone.
-Studying abroad is expensive.
-Your credits may not transfer because university credits
might not be valid or accepted everywhere.
-Many regulations for migrated students.
Suggested answers:
2) If you were going to study abroad, what would you do to
prepare?
-learning the language of that country
-researching the culture and information related to daily life such
as the transport system, schools, places to live, the food and the
climate
-applying for a visa
-having enough money to cover the school fees, and living costs
-keeping an open mind once you have arrived, actively making
friends, maintaining a positive attitude to new relationships and
integrating with your new environment by joining university and
neighborhood events.
7.2. Cultural anecdotes (pages 70, 71)
Vocabulary
-anecdote (noun) /ˈæn.ɪk.dəʊt/ = a short story about a real
event or person
Ex: He told two amusing anecdotes about his years as a
policeman.
-offend (verb) = to make someone upset or angry
-offended (adj) /əˈfendɪd/ = upset and angry, often because
someone has been rude
Ex: Many staff members were deeply offended by his email.
7.2. Cultural anecdotes (pages 70, 71)
Vocabulary
-shrine (noun) /ʃraɪn/: bàn thờ
-incense (noun) /´insens /: nhang, hương, trầm
7.2. Cultural anecdotes (pages 70, 71)
Vocabulary
-bank guarantee (noun): bảo lãnh ngân hàng
Luật các tổ chức tín dụng năm 2010 qui định: "Bảo lãnh ngân
hàng là hình thức cấp tín dụng, theo đó tổ chức tín dụng cam kết
với bên nhận bảo lãnh về việc tổ chức tín dụng sẽ thực hiện
nghĩa vụ tài chính thay cho khách hàng khi khách hàng không
thực hiện hoặc thực hiện không đầy đủ nghĩa vụ đã cam kết;
khách hàng phải nhận nợ và hoàn trả cho tổ chức tín dụng theo
thỏa thuận."
7.2. Cultural anecdotes (pages 70, 71)
Vocabulary
-credit facility (noun): thấu chi tín dụng
Thấu chi tín dụng là một loại cho vay được dùng trong lĩnh
vực kinh doanh hoặc tài chính doanh nghiệp. Nó cho phép
doanh nghiệp đi vay rút thêm tiền trong một khoảng thời gian
thay vì đăng kí lại khoản vay mỗi khi cần tiền.

-diffuse (verb) /dɪˈfjuːz/ = to spread or cause something to


spread in many directions: truyền bá; khuếch tán
Ex: Television is a powerful means of diffusing knowledge.
------
Speaking task 3 (Exercise 8A, page 71)
*Tell a short story about one of the following topics:
(Use past tenses. Your talk lasts about 4 - 5 minutes)
-an annoying boss / parent
-a communication problem
-an important meeting
-a special occasion with music
-a stressful situation
-a time you quit something
-the first time you were away from home
-your first job
7.3. Communication skills: Decision making (pages 72, 73)
Lead-in

*Discuss these questions:


1. Do you prefer making decisions on your own or
with other people?
2. What are the advantages and disadvantages of
making decisions with other people?
Suggested answers:
1. Do you prefer making decisions on your own or with other
people?
--> It depends on the kinds of decisions I have to make.
2. What are the advantages and disadvantages of making
decisions with other people?
--> +Advantages: diversity of ideas, greater commitment (sự
tận tâm) to ideas
+Disadvantages: may take longer time to make decisions; a
few people may dominate the group
7.3. Communication skills: Decision making (pages 72, 73)
Vocabulary
-consensus (noun) [~ (among sb) | ~ (about sth) | ~ (that...)]
= an opinion that all members of a group agree with
Ex: an attempt to reach a consensus

-competence (noun) = competency (in sth) | (in doing sth) =


the ability to do sth well
Ex: to gain a high level of competence in English
* technical competence
7.3. Communication skills: Decision making (pages 72, 73)
Vocabulary
-friction (noun) = disadgreement

-buy-in (noun) = support; agreement; approval

----
Situation
-Project PRO Manage are currently working on launching a series of
online management courses.
-Matt is the project lead.
-Stefanie provides technical support.
-Paula is a member of the Mexico team
Useful expressions (Exercise 8A, page 73)
Phrases Verb forms
My preference is / would be (not)
I don't mind
I would rather
I'm (not) keen on
If it were up to me, I'd
I would rather + object +
We'd prefer it if + object +
Useful expressions (Exercise 8A, page 73)
Phrases Verb forms
My preference is / would be (not) to-infinitive
I don't mind -ing
I would rather bare infinitive
I'm (not) keen on -ing
If it were up to me, I'd bare infinitive
I would rather + object + Past Simple
We'd prefer it if + object + Past Simple
Exercise 10A, page 73
Work in pairs and look at the situations. Discuss the points in the
box. Talk about your preferences and try to reach an agreement.

1. You want to organize a 2. You want to open a new


team-building event for the retail store in your town.
students in your class.
-location -product range
-time of year, duration -pricing
-transport -target market
-accommodation -location
-activities -advertising
7.4. Business skills: Relationship building (pages 74, 75)
Vocabulary

-interrogation (noun) /ɪnˌterəˈɡeɪʃən/ = a process of asking


someone a lot of questions for a long time in order to get
information, sometimes using threats or violence: sự chất
vấn, sự tra hỏi

-interrogate /ɪnˈter·əˌɡeɪt/ (verb)


7.4. Business skills: Relationship building (pages 74, 75)
Vocabulary

-assumption (noun) = a belief or feeling that sth is true or that sth


will happen, although there is no proof: sự giả định
Ex: It was impossible to make assumptions about people's
reactions.

-insecure (adj) /ɪnsɪˈkjʊə/ = (of a person) not self-confident


7.4. Business skills: Relationship building (pages 74, 75)
Vocabulary

-take someone /something seriously = regard someone or


something as important and worthy of attention: coi trọng

-An induction day is the first day that the new starter /
recruit attends their new workplace to receive important
information about their new employment. He / She is
introduced to the company and their new role.
-------
Exercise 3B (page 76)
KEY
Cross-cultural project teams
There have been several problems recently with our cross-cultural teams.
It seems that some of the team members are not getting on with each
other and this is causing serious delays and misunderstandings.
Firstly, the most important thing to do would be to get feedback from
every team member, focusing on both the strengths and the weaknesses
of their teams. I would then advise the company to provide training for all
project team members immediately. If possible, the company should also
try to arrange for team members to meet face-to-face so that they can get
to know each other better and understand their different cultures. If it
becomes apparent that there are still problems, then one thing which
could be done is to move team members from one team to another.
However, it is hoped that this will not be necessary.
Exercise 3B (page 76)
KEY (cont.)

In conclusion, I would strongly recommend that you organise training for


current team members and also for anyone else who may be involved in
cross-cultural working in the future.

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