TBT: Well, it took a couple of days to catch up to the New Vet Visit, but here we are, finally. In a nutshell, it was wonderful! OK, that's it...
Just kidding. The 3 ladies at the front desk were not only helpful and friendly, they were downright cheerful. As best I understand it, there is a cashier/bill-preparer/recordskeeper and of the other 2 one seems to run the cat-side and the other the dog-side of the waiting room. Yes, the waiting areas are actually divided (by the front desk) although there is not a complete barrier.
The place is very organized but peaceful and everyone seems happy there.
A technician came out promptly at the appointment time and insisted on carrying the PTU to a waiting room. When she took Lori out, she just gushed about how beautiful she was and commented on her soft fur. She reviewed the work they had scheduled and asked a few questions about indoors vs outdoors, eating and drinking habits, activity level, and general health (firm poops, friendliness to other cats, etc).
A Vet came out after that and discussed giving Lori a specific shot (FHIV? since outside can mean contact other animals. All The Mews have been getting that one all along, so of course I said yes. She gave Lori a squirt of alcohol on a thigh (cold&wet&antiseptic) to see the vein better for taking a blood sample. I never saw my old vet do that. The sample went right into a gadget (ooh, aren't I technical) to make sure she wasn't already infected and then into a back room for regular blood testing.
The vet was back out within 5 minutes with all the shots. The technician held Lori. Not "down", but rather "hugged" for Lori's sense of security. One in the shoulder, one in each hip. Lori didn't even twitch. Modern thin needles are amazing. Then the vet did a regular physical exam. No problems there.
I asked them to clip her claws, which the tech did immediately (and for free, BTW)! She also took a careful facial photo, which I discovered they print onto the rabies certificate (a brilliant idea). Something else I never saw with the old vet.
During the first part of the exam, the technician said she would love to have a cat like Lori. I briefly explained about Tonkinese (she wasn't familiar with them) and mentioned the breeder gets $800 per kitten, but they deliberately breed all colors and varieties from Siamese-like to Burmese-like.
She immediately said she wanted one. I don't have a working URL for them (some site certification problem last time I looked), but said to just do a search for Tonkinese and that the name was "Wan-Lea". Well, it's not like there are Tonkinese breeder in every city. She wrote that down. I also mentioned I have a cat blog. She wasn't sure what I meant by that, so I explained about it. She was quite surprised at the idea and wrote down my blog address. Either I will have a new visitor, or we may have a new blogger soon.
Then it was back out to the front desk for the bill. While I was waiting for the bill, I noticed framed pictures of some Professional Vet magazine covers on the wall. The Main Vet (the Medical Director) has been named among the Top 10 Vets in the Washington DC area 5 times in the 2000s!
I got the bill. I know from experience that, at the old vet place, the same work would have around $250-300. The bill was only about $150! It doesn't really matter to me, but it was a pleasant surprise!
When I was looking for a new Vet last month, I looked up several and found good recommendations comments on this new one. But today I checked the old one and the new one on Yelp. I don't like to disparage anyone because I'm sure they all care about pets and try their best.
But my old vet got 2 stars and the new one 4 stars! And as I read the comments on both, I realized that the newest comments about the old vet were getting worse and the new one's were staying very positive. And based on my experience with the old vet since last year and my initial experience with the new one, I can see why.
In November, when Marley had an abscess on his chin, they refused to see him. They said they were booked for 3 weeks and I should bring him to the emergency clinic in town. Then they emailed that they were closed for a day "due to unforeseen circumstances". Then a few weeks later they were closed 4 days for the same reason. I can't speculate on the reasons, but I got this sudden feeling that the practice was failing. So, thinking that there might be a bunch of customers suddenly looking for a new vet in the near future, I decided it might be wise to establish a relationship with another practice.
I drive past the old vet (and I should have been saying "previous", since "old" suggests age) frequently and I never see more than 2 cars in the customer spaces (4-6 in the separate employee parking area). Since they claimed to have 3 vets and been "fully booked" with about 2 customers at a time, I thought that surprising. So I became a bit worried about possible problems.
Monday's visit to the new place was great from start to finish! And of course, I forgot to bring my camera. But Laz is due for a shot in early February (just received that email as I was typing this) and Ayla and Marley due for some shots at the end of February. I'll try to take some then...
But Lori deserves to have a picture included.